Posting validation error: The cobroke commission cannot be set for this property (In House)
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This error occurs when an InHouse transaction has a Cobroke commission in the Properties > Commission screen.
What to check:
- Click Properties menu
- Click search button to locate property
- Go to the History submenu
- Check if there is cobroke information entered
- Use the field name column to filter the search
Fix:
- Click Commission submenu
- Uncheck the our buyer box to display the cobroke commission fields
- Remove the information for the cobroke commission: % and $ amount
- Click save
- Under the cobroke commission section, click the Cobroke office
- Click the delete button
- Click yes to confirm
Then go back to the cobroke commission section and repeat the steps to remove the Cobroke Agent.
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Re-enter the Sell side agent and the commission information:
- Click hyperlink next to sell agent
- Type a portion of the agent's name
- Click search
- Click to select the name of the agent
- Check the our buyer box
- Enter the selling commission % or $ amount
- Click save
- The adjusted sell commission will be filled in