Login to darwin.Cloud for Agents
The video below shows agents how to log into darwin.Cloud without using 2 factor authentication. If 2 factor authentication is enabled, there is an additional step which explained in another video
Go to https://darwin.cloud/login and enter your username and password.
If this is user's first time logging in user will be prompted to put in phone number under 2-factor Authentication Setup
- Enter user name
- Enter password
- Click login
darwin Cloud will recognize that it is the first time user logs in to the system, user must change the temporary password to a new one.
- Enter the new password
- Confirm or re-enter the new password
- Click save
- Select user's country code
- Enter user's phone number
- Click send
User should get a message like this:
(781) 661-56329:07 AM
Welcome to Darwin Cloud 2-Factor Authentication Setup. Please enter the following verification code in Darwin Cloud to validate your mobile device.
Verification code: 6417
- Enter the verification code on the field
- Click verify
- User will get a confirmation message and be prompted to login, Click HERE hyperlink to log in
Log into darwin Cloud with 2 Factor Authentication
- Enter username
- Enter password
- Click login
- Confirm that device number is correct
- Click Send code via SMS
User shall receive a the verification code on their mobile device. Take note of the verification code, the go back to darwin Cloud
- Enter the verification code
- Click login
Dashboard > Analytics will be the first screen the user will see in darwin Cloud.
