KPI Spotlight: Agent Rank Leaderboard. Spotlights are the newest and best way to see how your company is performing. Using a collection of key performance indicators, you can quickly see which of your Agents are performing best - based on 4 essential KPI.
In this video, Mark Blagden, CEO of AccountTECH explains the Agent Rank Leaderboard. These are table based KPI analytics. The tables provide an easy way to see the specific performance numbers on each metric for all Agents.
