Darwin Cloud

October 2024 darwin.Cloud Updates (10.04.24)

Updated on

What's New

COMPANY

  • Company > Notifications > resend: columns and fields needed
    • Company > Notifications > Easier way in re sending notifications
    • Added property address, property person role, and order total amount columns when re sending notifications
    • For the user to know easier which notification to send without leaving the screen to search for the voucher ID
  • Notification: Property entity - need additional merge fields for People/vendors
    • Added the following merge fields:
      • lender
      • appraiser
      • lawyer
      • attorney
      • title co
      • title comp
      • home inspector
      • home warranty
      • insurance company
      • escrow company
      • loan officer
      • mortgage
      • trans coord
  • Notification: Agent Entity - add merge field and issue with adding symbol
    •  Added person custom field merge fields in the invoice entity and in condition
  • Notification: Property entity - add merge field for template and condition
    • {buyer1 lead source}
    • {buyer2 lead source}
    • {seller1 lead source}
    • {seller2 lead source}
    • {buyer1 lead generated by}
    • {buyer2 lead generated by}
    • {seller1 lead generated by}
    • {seller2 lead generated by}

Issues Reported Have Been Resolved (Fixed)

PEOPLE

  • People > find duplicates - error when merging: "This voucher cannot be modified because it is locked."
    • When merging person records that have accounting records linked, an error occurs: This voucher cannot be modified because it is locked.
  • Find duplicates: error when merging multiple records
    • When merging for person records using the "find duplicates" button and using the "People to Merge +" button to search for person records to be merged, we are getting an error:
    • "Transaction (Process ID ) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction."

PROPERTIES

  • Properties > Agent Net List/Sell screen: Screen keeps loading and comes up with the "unknown error"
    • When users are updating the Agent Net List/Sell, the screen will start loading with the 2 dots and then comes up with an "unknown error".
  • Email > Notification issues
    • The list of campaign should include the Commission Notice notifications but it is not showing from the dropdown
    • The list of recipients isn't showing any recipients like agent's name, cobroke, etc.

BILLS

  • Duplicating vouchers and creating a new one creates an error message
    • When trying to duplicate or create a new voucher, the system shows an error message "An internal error has occurred"  

LEDGER

  • Ledger > Periods > Merge duplicate records error: This voucher can not be modified because it is posted
    • User would like to merge supplier records. The supplier record would like to keep one record and merge the other one - that has 57 linked vouchers.
  • Fix error in Lock Period code that excluded Journal Entries based on GL account type
    • Updated the code for Locked Period to include ALL journal entries where the journal date is within the locked period
  • Office from a different company showing on journal entry
    • user created a journal entry where they were able to select an office that belongs to another company

BANKING

  • Bank stream issue: bank stream rules not applying to the newly imported bank transactions
    • When there's new imported bank or credit card transaction imported, the rules created to automatically classify them are not working

REPORTS

  • Terminated agents still showing on report even the report was run to "active agents' only
  • Net profit total not matching the total of each of the offices on the P&L by office report
    • The total showing on the net profit column does not match the total of the offices when added together
  • Agent Basic info report issue
    • The value provided for the report parameter 'officeID' is not valid for its type. (rsReportParameterTypeMismatch)
  • Updating custom report: changes in report grouping not saved
    • When updating a custom report, the changes that were made to Group 1 and Group 2 are not retained even after the user successfully saves it using the "update" button
  • Vendor Payments (bug) Not returning data + Add Company Filter
    •  The report is not returning data 
    • The report parameters should include a filter for "Company"
  • Issue with the filter parameter "team" of the  Closings by Agent Quick
    • Team filter parameter: All Agents NOT on TEAMs and All Agents ON Teams is not working
  • Ranking Report for Awards Report showing blank pages
    • When the user tries to print this report, there are few pages that comes out blank
  • Reports > REP Cubes: Change the buttons "recalculate pendings" and "update totals" so that they run overnight instead of on demand
  • Custom totals not showing as a column in report
  • Closings by Agent vs. 1099 Gross Incorrect

COMPANY

  • Email Campaigns for Commission Notifications did not send out for the couple of days now
    •  commission campaigns not sending out since September 25
  • Notification: {commissionbreakdown} merge field to follow the font style and size setup
  • Notification: Invoice entity - Agent Billing or Agent invoice statement set up
    • Added merge fields:
      • agent's display name
      • agent's familiar name
  • Email Campaigns using agent data sending multiple emails for agents who had changes to offices
    • Whenever Upcoming Agent Anniv & Agent Anniv Today sends out, it sends multiple emails that shows the same agent but the office is different

TOOLS

  • Letter printing issue: Cloud version prints smaller than Citrix
    • The letter print out from Cloud still looks smaller than the letters printed from Citrix
    • Adjusting the font size in the Cloud version to match it with the letter formatting in Citrix however, I noticed that there are some items that  did not adjust to the updated font size

DARWIN CLOUD

  • Changing width in computer switches to mobile version
    •  darwin Cloud being used in computer changes size (width), it changes to the mobile version
  • Multiple performance issues | Unable to log in, all sessions are now saying inactive if already logged in
    • Users have been experiencing multiple issues in darwin Cloud:
      • unable to log in
      • unable to search for people and property records
      • some of the menus are not loading or comes up with an error
  • Local charts are showing without labels
    • When local charts are vertical, the labels are not shown in the bars
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