Darwin Cloud

Notification Templates

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Invoice to be paid

What is this for?

This serves as a invoice reminder to agents to let them know that an invoice hs been posted and they have a balance due that they can pay via check or using forte pay link if their company is a customer of forte. Once the template is added, you may add details for the check payment.

Template
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Invoice to be paid (with Forte pay bill link) Click here to view sample
Invoice to be paid (Check option)  Click here to view sample
Invoice to be paid (Check and Forte pay link option)  Click here to view sample
C21 Invoice to be paid (Check and Forte pay link option)  Click here to view sample
CB Invoice to be paid (Check and Forte pay link option)  Click here to view sample
BHG Invoice to be paid (Check and Forte pay link option)  Click here to view sample

RE/MAX Invoice to be paid (Check and Forte pay link option)


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Closing Email/ Commission Notice/ Disbursement Email to Agents

What is this for?

When agents are representing the property, either as a listing/selling agent they might want to receive an email showing the property they've closed, the selling price, commission price, the side they represented, the deductions incurred and their total take home pay or net deposit. It can also show the agents Year To Date production and their production from last year.  

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Commission notice (C21 version 1)
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Commission Notice (C21 version 2)
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Commission Notice (C21 version 3 Yesterday's closings)
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Commission Notice (CB version 1)
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Commission Notice (CB version 2)
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Commission Notice (RE/MAX version 1 - sent immediately once property is posted)
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Commission Notice (RE/MAX version 2 - sent immediately once property is posted with Last Year's production)
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Commission Notice (BHG version 1 - sent immediately once property is posted)
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Commission Notice (BHG version 2- sent immediately once property is posted with Last Year's production)
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Commission Notice (ERA version 1 sent immediately once property is posted)
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Commission Notice (ERA version 2 sent end of the day once property is posted)
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Commission Notice (BHHS version sent to agents immediately once property is posted)
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Commission Notice (IND version 1 sent to agents immediately once property is posted)
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Commission Notice (IND version 1 sent on schedule to agents for properties posted yesterday with last year's production)
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Commission Notice (IND version 3 sent to agents by the end of the day with Anniversary production)
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Monthly Billing Statement/Receivables for agent/brokers

What is this for?

Every month, recurring billable items are created as invoices. A button in Sales menu called agent billing is what users are using for the invoice creation. This email can help in sending the billing statement to the agents once the invoices are created and posted. It will have a report link that shows the remaining balance they need to pay.

Template Preview link
Billing Statement for agents sent immediately after agent billing is posted with forte pay link and other options to pay
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Billing Statement (C21Version) for agents sent immediately after agent billing is posted with forte pay link and other options to pay
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Billing Statement for agents sent immediately after agent billing is posted with forte pay link and other options to pay (BHHS version)
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Billing Statement for agents sent immediately after agent billing is posted with forte pay link and other options to pay (RE/MAX version)
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Billing Statement for agents sent immediately after agent billing is posted with forte pay link and other options to pay (CB version)
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Billing Statement for agents sent immediately after agent billing is posted with forte pay link and other options to pay (ERA version)
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Billing Statement for agents sent immediately after agent billing is posted with forte pay link and other options to pay (BHG version)
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Invoice Receipt

What is this for?

When invoices gets paid, agents might want to receive receipt or email for them to know that the payment is done. This email will help in ensuring that agents receives notification for what invoices were paid and the total amount paid.

Template Preview link
Invoice Receipt sent to agents when invoice(s) are paid; sent immediately
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Invoice Receipt sent to agents when invoice(s) are paid; sent immediately (BHG version)
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Invoice Receipt sent to agents when invoice(s) are paid; sent immediately (C21 version)
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Invoice Receipt sent to agents when invoice(s) are paid; sent immediately (RE/MAX version)
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Invoice Receipt sent to agents when invoice(s) are paid; sent immediately (ERA version)
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Invoice Receipt sent to agents when invoice(s) are paid; sent immediately (BHHS version)
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Document upload in Bills

What is this for?

This is an email that can be sent to whoever needs to know that a document has been uploaded in a voucher.

Template Preview link
Notification when document has been uploaded for a voucher in Bills; sent immediately
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Notification when a payment (payable) is being made

What is this for?

This is an email sent to payees (vendors, agents/brokers, suppliers, lenders, etc) to let them know that a payment has been made and will be sent to their account or a check is issued as a payment.

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Notification to payees for bills/payables when payment is made (immediately)
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Notification to payees for bills/payables when payment is made; sent immediately (BHG version)
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Notification to payees for bills/payables when payment is made; sent immediately (BHHS version)
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Notification to payees for bills/payables when payment is made; sent immediately (C21 version)
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Notification to payees for bills/payables when payment is made; sent immediately (CB version)
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Notification to payees for bills/payables when payment is made; sent immediately (RE/MAX version)
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Notification to payees for bills/payables when payment is made; sent immediately (ERA version)
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Notification for when a 3rd party is being paid from a closing

What is this for?

This is an email sent to a 3rd party person (the one being paid in the other pay out of the Properties - Agent Net list/Agent Net sell letting them know that a payment has been created for them for a particular property closed by an agent that will pay them.

Template Preview link
Commission pay out notification to 3rd party when property is posted (sent immediately)
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Notification for when an override for a closing is being paid

What is this for?

This is an email sent to a mentor, coach, payee that is set up as an override in darwin for an agent letting them know that a payment has been created for them for a particular property closed by an agent that will pay them.

Template Preview link
Commission pay out notification to mentor, coach etc (override payment) when property is posted; sent immediately
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Notification for when an extra-voucher from a closing is being paid

What is this for?

This is an email sent to an extra voucher person that is set up as in the extra voucher section in darwin for an agent letting them know that a payment has been created for them for a particular property closed by an agent that will pay them.         

Template Preview link
Commission pay out notification to payee for extra voucher when property is posted; sent immediately

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Notification to request agent’s payment information for when they are added to darwin

What is this for?

This is an email sent to new agents with a link they can click to add their payment information which will be sent to forte without them needing to log in to darwin.Cloud. The link should not be use outside darwin.

Template Preview link
Payment information request email to new agents (for the Forte ACH/CC Info
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Escrow Notification to Listing/Selling Agent when escrow has been deposited to a property

What is this for?

This notification sends an email to the sell agent (agent represent buyer) or the listing agent to let them know an escrow has been deposited to the property. For selling agents, it will send the notification when the property is an Our Sell, In house, Referral and or Rental. The same is going for the listing agent but its for Our Listing, In House, Referral and or Rental.

Template Preview link
Notification to Sell Agent when 1st escrow is added to a property
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Notification to Sell Agent when 2nd escrow is added to a property
Notification to Sell Agent when 3rd escrow is added to a property
Notification to List Agent when 1st escrow is added to a property
Notification to List Agent when 2nd escrow is added to a property
Notification to List Agent when 3rd escrow is added to a property

Notification to payees when paid via eCheck

What is this for?

This sends an email out to the payee to let them know that their payment is through an echeck included on the email and they can go ahead and print it. Articles related to echeck:

How to enable and set up eCheck

To know more, please contact our support.

Template 
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Notify payee when eChecks is available (BHHS)
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Notify payee when eChecks is available (C21)
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Notify payee when eChecks is available (ERA)
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Notify payee when eChecks is available (CB)
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Notify payee when eChecks is available (BHG)
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Notify payee when eChecks is available (RE/MAX)
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Notify payee when eChecks is available (updated version - IND)
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TEMPLATES IN CAMPAIGN

CDA (Commission Disbursement Authorization)

What is this for?

This serves as a letter sent to an administrator, title company, or to the accounting department to disburse the commission amount for a pending property that is going to be closed.It is usually used when in the Property menu>Post section, the paid at closing is used.

Template Preview link
Commission Disbursement Authorization (CDA) #1
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Commission Disbursement Authorization (CDA) Example #2
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Agent First Closing

What is this for?

This can be sent to managers or owners showing the list of agents that have their very first closing from the time they joined/started working under the company.

Template Preview link
Agent First Closing
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Past Closing Date

What is this for?

This email serves as a reminder to agents about pending properties that are past their estimated closing date.

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Past Closing Date Example
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Monthly Agent Billing

What is this for?

This is a scheduled email or on-demand email that can be sent to active agents reminding them of the balance due they owe with a link to the Invoice statement report showing them the list of their invoices

Template Preview link
Agent Billing
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Overdue Agent Billing for terminated agents

What is this for?

This is like the monthly agent billing but can be sent to terminated agents to remind them of the charges they still owe.

Template Preview link
Agent Billing
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Agent Birthday & Work Anniversary

What is this for?

This email shows the list of agents with upcoming birthdays, this month, this wee,k or any date range this should look for. It also has a list of Agents with upcoming anniversary start date based on the profile they have on darwin and the # of days the email should look for.

Template Preview link
Agent Birthday & Work Anniversary
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Hot Sheet

What is this for?

This email can be sent to agents to let them know about upcoming properties,  newly active properties, pending properties, properties with recent price adjustments, and/ closed properties. It can be set up to show just active properties or all of the statuses mentioned above.

Template Preview link
Hot Sheet
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Missing Lead Source

What is this for?

This is set up to remind agents when a seller or a buyer has a missing lead source for a property they are handling.

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Missing Lead Source Example
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Credit Card Invalid (for Forte DEX users)

What is this for?

This is a email reminder to agents to let them know that their credit card has been declined and the steps on how they can try paying the balance due again.

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Credit Card Invalid Sample #1
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Credit Card Invalid Sample #2
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Customer Survey sent to Buyer/Seller

What is this for?

This email can be sent to buyer/seller to get their feedback from the transaction they had had. This is completely different and is not connected the survey sent to the Buyer/seller from realogy.

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Customer Survey
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Anniversary and Commission Cap Update

What is this for?

This is sent to the user or admin in the company to let them know that an agent’s anniversary end date is coming up and to remind them if any changes in the commission plan are needed or to review the agent’s production.

Template Preview link
Anniversary and Commission Cap Update
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Thank You For Listing With Us - Buyer/Seller

What is this for?

This is an email sent either to the buyer/seller to thank them for listing or getting the company’s help enlisting the property or getting the new house. It can be to  show appreciation and/ promotion of service.

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Thank You For Listing With Us Click here to view sample

Thank You to Co-Op Agent

What is this for?

This email is sent to an outside agent or broker to thank them for their cooperation in the transaction.

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Thank You to Co-Op Agent
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