Darwin Cloud

Customizing Dropdown items in darwin Cloud

Updated on

Almost all of the dropdown lists in darwin Cloud are fully customizable. Each dropdown will need a code value and then the label that users will see when choosing a dropdown item in the UI.

To customize a dropdown list in darwin Cloud

  1. Click Dropdowns menu
  2. Click Properties submenu
  3. On the right side of the screen, select the dropdown that needs to be customized
  4. Under code value tab, click - click here to add a new row
  1. Enter a code that is closest to the customization being done
  2. Click the field and enter the verbiage that needs to added on the dropdown list to choose from the UI, then click tab
    • new code will appear at the bottom of the list
  3. Click save

Dropdowns menu items can also be deleted, as long as the item isn't being used somewhere in history records.

  1. Click Properties/People submenu
  2. On the right side of the screen, select the dropdown that needs to be customized
  3. Click the item that needs to be deleted
  4. Click trash bin icon to delete
  5. Click save

Customizing the dropdown lists can be done for Properties and for People dropdown items.

Please repeat the same steps in the People submenu and explore the options.

Previous Article Create Agent Logins in Batch
Next Article Enable Default Settings when Adding New Agent or Employee (copied)