Cause:
This error occurs when there are active positions in Dash for a person record that are not reflected in darwin Cloud.
To fix
- Reach out to Dash and review their roles.
- Terminate these duplicate roles on the Dash side in order to resolve this error.
- Update the information in Dash and resubmit the person record
- Click the People menu
- Click the search button
- Type some portion of the agent name
- Click search
- Click the agent's name
- Submit the property to Dash