Cause:

This error occurs when a transaction was canceled previously and then marked as Active/Pending. In order to submit the transaction to dash, create a new record with new identifiers.

To Fix

1. Click Properties menu
2. Click search to locate the property
3. Click on the property record

4. Click the copy button at the top of the property record
5. Choose from the selection in the pop up window
6. Click Copy
7. Click yes from the next pop up window

8. Click Commission and confirm that details are correct

9. Review and confirm the Agent Net List or Agent Net Sell commission breakdown are correct

10. Click Post submenu
11. Click Post with no commission

12. Click Submission submenu
    • Confirm the submission was successful: for listings/sales transactions
    • The property will submit in real time during the "Post" action.
    • Check the submission history for the "S" result, meaning successful

13. Click Post submenu
14. Click unpost from the Post screen (this will prevent the duplicate property from showing on any reports)
15. Click delete to delete the recrord/transaction