Posting validation: The job code field of the invoice detail is required for all records.
Follow the steps below on how to fix it:
- Check the invoice preview
- Click the $ amount next to Invoice order total
- Review and check the office/agent column
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Check if agent is assigned a job code
- Click Dropdowns menu
- Click People
- Click People job codes
- Enter information on the fields to search if the agent is assigned the job code
- description is agent's name
- company the agent is assigned to
- office the agent is assigned to
- select INCOME and EXPENSE type
- Click search
NOTE: If the agent name does not appear on the list that means the agent is missing the expense and income job codes.
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Fix the people record
- Click People menu
- Click search
- Enter agent's name
- Click search
- Double click the agent's name
- Click People links
- Switch agent's office
- Click save
- Switch agent back to the correct office
- Click save
- Check the agent's expense and income job code in Dropdown > People
- Confirm the invoice order on the transaction is not missing agent job codes, and Post
- Click Properties and pull up the property record
- Click Post
- Click the $ amount next to Invoice order total
- Confirm office/agent job code is filled in
- Close the invoice preview
- Click post