The error message "- Validation failed The 'http://rfg.realogy.com/Btt/TransactionSalefeed/Import/2016/07/dashImportTransactionSaleSchema:Status' element is invalid - The value 'AC' is invalid according to its datatype 'String' - The Enumeration constraint failed.''  occurs when a transaction has status Active but the only agent on the deal is on the buyer side.

This setup (image below) reflects inconsistent information, either the status or the agent side must be updated to resolve the discrepancy.

There are two ways to resolve this error:

1. Move the agent to the list side of the transaction, and remove the agent from the sell side
2. Update the transaction status to "Pending"

1. Navigate to property record from Properties menu
   • use the search button to locate the property
2. Click Agents submenu
3. Click a blank space next to sell agent's name
4. In the edit selling agent window, click delete button

5. Click the + button next to listing agent
6. Click magnifying glass to search for the agent
7. Click save

If the correct status for the transaction is Pending, this submission error can be resolved by fixing the transaction status.

1. Navigate to property record from Properties menu
   • use the search button to locate the property
2. Click Basics
3. Choose Pending from the status dropdown
4. Enter pending date
5. Enter est close date
6. Click save
7. Click submit

This error generally occurs when property information is entered incorrectly by a staff member. Make sure all team members understand that the Active status requires a Listing Agent, and that Sell Agents are only valid on transactions of status Pending or higher.

If there are transactions with this status/side discrepancy that appear to caused by user dwinner (as reflected on the History tab), email [email protected] so that our team can review the feeds updating the transaction.  Please include the following information in your email:

• Property Address
• Property MLS # or Property ID
• Correct status for the transaction
• Correct side for agent(s) on the deal
• Status in MLS (if applicable)
• Agent side in MLS (if applicable)