Cause
This error occurs when an active property record does not have listing agent associated in darwin Cloud.
To fix
An agent record should have an agentMLSID added to their profile in darwin Cloud to link the agent profile to a property record.
- Click People menu
- Use the search button to find the agent
- Click People links submenu
- Click + button next to MLSID
- Select MLS source
- Enter the MLSID
- Click add
Then refresh the property record to import the agent from the feed.
- Go to Properties
- Click the search button to find the property
- Click Basics submenu
- Click refresh
- Select feed name
- The listingID will fill in automatically
- Click Pull
Once the propertyID has been updated successfully, click close.