Cause:
This happens when an escrow money is not yet deposited in darwin
To fix this:
- Click the Banking menu
- Click the Deposit submenu
- Click new
- Select the company from the dropdown
- Select the bank account from the dropdown
- Enter the deposit date
- Click start
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- Click add undeposited
- Enter a portion of property address in the filter field
- Check the box to select
- Click add to deposit
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- Click post
Go back to the reconciliation screen to check if the escrow deposit is now showing
- Click the Banking menu
- Click the Reconciliation submenu
- Click search
- Select the company from the dropdown
- Select the bank account from the dropdown
- Select the reconciliation
- On the payee description column, enter a portion of the property address in the filter field